Rudeness can kill relations and bonds. Treat everyone with kindness, to be treated well in return. The tongue decides how you show up to others.
It's my personal experience of how rude people become when there's a load of work. But that doesn't mean you will change your tone towards others. For instance, if it's your job to sell your products, you cannot shout on your customers for not buying the products. Everyday life is fast and jumbled, so is for all. Polite is a policy to embrace when you step on nuisance.
If you can't help someone just be polite, it will not cost you a penny.
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